Member Value, Recruitment, & Engagement


Association for Information Services & Raybourn Group International

Travel restrictions and a general lack of face-to-face interaction severely restricted academic members’ ability to share their research and connect with one another during the COVID-19 pandemic. READ MORE

Coalition of Franchisees Association & International Caterers Association & Clemons Associates LLC. 

Each state and jurisdiction presented unique challenges and subsequent opportunities at differing times with all members losing between 70%–90% of existing catering business each month. How were caterers going to adjust their business models to survive given new restrictions on gatherings as a result of the pandemic? READ MORE

DONA International & Bostrom

Challenge: DONA International knew they had a global network of members who were craving collaboration but the methods for engagement were disjointedly residing in social networks, email, and informal networking groups. Using Bostrom’s experience in launching communities for associations they embarked on a journey to implement a solution for their members. READ MORE

The International Society of Transport Aircraft Trading (ISTAT) & SmithBucklin

The aviation industry was one of the most affected in the world by COVID-19. Due to the pandemic, several in-person ISTAT events were canceled, but the organization was committed to continuing to provide its members with valuable networking amidst this time of changeREAD MORE

IREM & The Harrington Company 

Challenge: Interest and attendance at the annual member celebration and awards ceremony had been decreasing each year. The social committee wanted to grow the celebration from a casual after-work networking get together to a must-attend social event, to include sit-down dinner, gaming, and live entertainment. READ MORE